Guests can sign-up online for the Club Swiss Gold Classic membership. For initial enrolment, members will only be issued an online Classic membership card sent via email, valid for 12 months.

To qualify for lifetime Classic membership, members will need at least three or more qualified stays at Swissôtel Hotels & Resorts or have stayed with us at least eight nights within 12 months from effective enrolment date. Upon conversion, members will be issued a plastic Classic membership card.

To join now, please click here.

Club Swiss Gold Elite membership is by invitation only and is extended solely to members who have made 10 or more qualified stays or have stayed with Swissôtel Hotels & Resorts at least 20 nights within a 12-month period.

Members will need at least 15 or more qualified stays or have stayed at least 30 nights at Swissôtel Hotels & Resorts within 24 months in order to qualify for Elite status renewal.

Club Swiss Gold members get to enjoy exclusive benefits and privileges at all Swissôtel hotels and resorts worldwide. For a list of the Club Swiss Gold benefits, please click here.

A stay is defined as consecutive nights in the same hotel regardless of the number of check-ins/check-outs that may occur.

A qualified stay does not include groups such as meetings, tour groups, airline crew, conventions, incentive; travel agent voucher stays; special packages like long-stay guest package and complimentary and award stays.

There is no Joint Account for Partners in the Club Swiss Gold programme. Club Swiss Gold is an individual guest recognition programme and is not transferable.

Members can view the restricted dates by visiting the Club Swiss Gold "Benefits" page.

To view the restricted dates, please click here.

The Advantage and Premier Awards supercede the Upgrade and Night certificates in February 2009. Awards are issued based on room-nights accumulated within a calendar year and members can earn up to a maximum of four of each Awards per year.

Members will be notified by email on a monthly basis once they have accrued any Awards.

Advantage Award (Formerly Room Upgrade Certificate)

For every five room-nights transacted at qualifying rates, members will be issued an Advantage Award. Each Advantage Award entitles the member to one of the following: 

• A complimentary room upgrade for 2 consecutive nights during one stay, or
• 2 complimentary breakfasts per stay
  (either 1 breakfast for 2 people or two breakfasts for one person), or
• One 24 hour period of complimentary internet access (non-cumulative)

As an added privilege to Club Swiss Gold Elite members, they will receive a Premier Award for every 10 room-nights transacted at qualifying rates.

Premier Award (Formerly Room Night Certificate)

For every 10 room-nights transacted by an Elite member at qualifying rates, they will receive a Premier Award. Each Premier Award entitles the member to one of the following: 

• A complimentary room at any Swissôtel worldwide, or
• A three-course dinner for two people with a bottle of House wine in any participating Swissôtel restaurants, or in-room dining options

• Redemption of the awards is subject to availability at hotels
• Redemption of Awards must be agreed at the time of making reservation
• All redemptions must be booked and completed before the award expiry date
• Awards are valid for 1 year from date of issue
• Awards are transferable
• Awards are not exchangeable for cash
• Awards are not to be used with other promotional offers or special discount programmes

Club Swiss Gold members can redeem their Awards by making their reservations through email at clubswissgold@swissotel.com or they can contact the hotels directly for reservations. Please quote the serial number when making your reservation.

To activate the membership, members will need to login at Club Swiss Gold home page using the login ID and password provided in the welcome package.

For online enrolment, applicants will need to provide a valid email in order to receive their login ID and password for activation.

To activate your membership now, please click here.

Members can update their personal particulars by accessing their online “Preference Registry” upon login.

Members can log on to Club Swiss Gold home page and click on “Contact Us” to request for a replacement card. You can expect to receive the new card in 1 to 2 weeks time.

In the meantime, please quote your membership number when making reservations so that relevant member benefits will be extended to you during your stay.

Click here to request for a replacement card.

Members can log on to Club Swiss Gold home page and click on “Contact Us” to request for a replacement card. You can expect to receive the new card in 1 to 2 weeks time.

Click here to request for a replacement card.

Members can request for their User ID and / or Password at the Club Swiss Gold home page.  Your User ID and / or Password will be sent to your email address within 24 hours. Please click here.